General FAQs (10)

How Does ChargePilot Calculate the CO₂ Savings of EVs?

Modified on Wed, 8 Jan at 10:21 AM
What Are the Effects of an Internet Outage on Load Management?

Modified on Wed, 8 Jan at 10:22 AM
What Happens if the OCPP Proxy Connection to the Billing Backend Is Lost?

Modified on Wed, 8 Jan at 10:23 AM
Which user groups and permissions exist in the ChargePilot Dashboard?

Modified on Thu, 20 Feb at 2:23 AM
How do I use OCPP Logs in ChargePilot?

Modified on Fri, 21 Feb at 8:28 AM
My Controller Is Offline – What Does This Mean?

Modified on Wed, 8 Jan at 10:20 AM
I cannot log in to the ChargePilot Dashboard – what can I do?

Modified on Fri, 13 Jun at 8:47 AM
Why does the energy consumption shown in the Load & Energy Statistics differ from the values in the Charging Events, and how does ChargePilot calculate these figures?

Modified on Thu, 17 Apr at 4:57 AM
Service and Troubleshooting Guide

Modified on Thu, 17 Apr at 2:07 PM
ChargePilot® Service & Support

Modified on Mon, 21 Apr at 4:06 PM