Firmware Update for Keba OCPP

Modified on Wed, 10 Sep at 10:33 AM

Page Overview

Firmware version history

Recommended version	Firmware version	Critical bugfixes in this version	Known issues in this version
Compatible and supported
preferred	1.19.2	Duplicate recorded charging session (billing data)
	1.19.0	Rejection of relative TxProfile When transaction stops, charger status becomes "SuspendeEVSE" instead of "Finishing"	Charger goes into Error status after rebooting with an EV connected Fluctuating charging curve at a low grid limit of approximately 10 A
stable	1.17.1		When transaction stops, charger status becomes "SuspendeEVSE" instead of "Finishing"
	1.16.1
Not supported
incompatible	1.18		Duplicate recorded charging session (billing data) Rejection of relative TxProfile
outdated	≤ 1.15

Step-by-Step Update Guide

Ensure no cables are connected to the vehicle before and during the update. If cables are connected, the station may reject the update.
We recommend starting the update with a limited number of charging stations before rolling it out to the entire site.
Make sure to follow the correct version order when updating (see below). If the wrong version is selected, the station may reject the update, and an error can occur.

Important:

For all previously delivered devices (with software version <1.15.0), the “Timesync-Snapshot-2nd” must be installed once after the update or a factory reset. This is required only once.
The snapshot does not appear as a separate firmware version — the current firmware version (e.g. 1.17.1) will remain.

Current version	Update sequence
1.19.2 ≤ FW	Update to the latest compatible firmware version
1.17.1 ≤ FW < 1.19.2	Possible update directly to 1.19.2 1.19.0 -> 1.19.2 1.17.0; 1.18.1 -> 1.19.0
FW < 1.17.1	Possible update to 1.17.1 1.16.0; 1.16.1 -> 1.17.1 1.15.0; 1.15.1 -> 1.16.1 1.14.0; 1.14.2 -> 1.15.1 1.13.0 -> 1.14.1 1.12.0;1.12.1 -> 1.13.0 Update with the file „Timesync-Snapshot-2nd“

Update rejected / not received
1. Ensure you are using the correct version.
2. Make sure no cables are connected and the station is available.
Update aborted
1. If the station aborts the update and goes offline, wait a few minutes for it to come back online.
2. If it does not come back online, it must be restarted locally via the circuit breaker.
Other errors
1. If other errors occur during the update and the station remains offline, please contact our support.

Link to the Firmware release notes

If you have general questions about how the firmware update works via the ChargePilot Dashboard, you can find the relevant explanation here: How do I update a charging station’s firmware?