Firmware Update for Alfen

Modified on Wed, 20 Aug at 9:45 AM

Page Overview

Firmware version history

Recommended version	Firmware version	Critical bugfixes in this version	Known issues in this version
Compatible and supported
preferred	6.6.2	Error code 102 appears as a pop-up when (attempting to) start the transaction. The EV cannot begin charging. Mismatched status messages from the charging station in StatusNotification.	The Plug & Charge function (no authentication) is no longer available for Eichrecht products. RFID is now mandatory for all Eichrecht products.
	6.5		An Eichrecht station (double) can become overloaded, leading to unsynchronized MeterValues. Remote logo update does not always work.
	6.1.0	Missing active energy measurand in MeterValues
Not supported
incompatible	7.2.0		For Smart Charging: TxProfile is not applied. Charger is charging using the fallback value instead.
incompatible	7.0.2	In some cases, the timestamp of a transaction-related message may be incorrect after a restart or power outage during the charging session. The remote start function via OCPP does not work with eichrecht chargers.	The remote start function via OCPP on Eichrecht chargers is currently not compatible with the current ChargePilot version (≤ 1.59).
outdated	4.15.4 and below		Update error problem

Preparation: Make sure that no cables are connected to the station before and during the update. If cables are connected, the station may reject the update.
Update sequence: Starting from firmware version 7.0.0, the encryption key between “A and B firmware versions” is no longer required.

Current version	Update sequence
FW ≥ 7.0.0	Update to the latest compatible firmware version (without the encryption key)
4.14 ≤ FW < 7.0.0	(Optional) Update to intermediate version 4.15.6 if a direct update to 4.15.4 is unsuccessful Update until the firmware version, e.g., 6.6 with the x.x-B files Update to the latest compatible firmware version (without the encryption key)
4.12 ≤ FW < 4.14	Update up to the intermediate version 4.14 with the x.x-A files Update up to the firmware version, e.g., 6.6 with the x.x-B files Update to the latest compatible firmware version (without the encryption key)

Link to the Firmware release notes

If you have general questions about how the firmware update works via the ChargePilot dashboard, you can find the appropriate explanation here: How do I update the firmware of a charging station?