Viewer User Manual

Overview

The Depot Map provides a real-time, visual overview of your transit depot, allowing you to monitor vehicles, charging points, and overall charging status at a glance. It is designed to support daily operations by helping teams quickly understand readiness, identify issues, and coordinate actions across dispatch, operations, and maintenance.

ℹ️ This guide covers the viewer experience only. Map creation is handled internally.

1. Accessing the Depot Map

1. Open ChargePilot.

2. From the left-hand navigation, select Depot map under the Dashboard section.

3. The map will load automatically for the selected depot.

ℹ️ Multi-site is not selected, you must select a single site.

2. Depot Map Layout

Main Map Area

The central area displays a visual layout of your depot, including:

• Parking rows and bays

• Buses positioned at charging points

• Charging points (you can find the charging station on hover)

• Buildings or fixed infrastructure (e.g., office)

Each bus and charging point is represented as a simplified block to prioritize clarity and fast scanning.

Depot Overview Panel (Right Side)

The Depot overview panel summarizes charger activity across the depot:

• Total charging points

• Available

• Plugged in

• Charging

• Faulted

• Offline, unknown, unavailable

This panel updates in near real time and provides a quick operational snapshot.

Vehicle Status Legend

The legend explains color and icon indicators used on the map. Use it to quickly interpret vehicle readiness and charger health.

• ? Green: 66–100% State of Charge (SOC)

• ? Yellow: 46–65% SOC

• ? Orange: 0–45% SOC

• ? Blue: Occupied AC charging point

• ⚡ Charging: Actively charging

• ⚠️ Error: Fault or issue detected

• ℹ️ Offline / Unknown / Unavailable : The charging point is not currently usable or its status cannot be confirmed. This includes cases where the charger is offline and not communicating, the system has not received recent status information, or the charger is temporarily out of service for non-fault reasons.

3. Navigating the Map

• Pan: Click and drag (or finger-drag on mobile) to move around the map.

• Zoom: Use the + / – controls or pinch/scroll to zoom in and out for more detail or a broader view.

4. Viewing Details

Hover/tap for Details

• Desktop: Hover over a bus or charging point

• Mobile/Tablet: Tap on a bus or charging point

A tooltip will appear showing information such as:

• Vehicle ID

• Current status (e.g., Charging, Available)

• Connected charging point

• Charging station ID

• Current State of Charge (SOC)

This allows you to inspect individual assets without leaving the map.

5. Vehicle Details Table

Below the map, the Vehicle details table provides a structured list view of all vehicles in the depot.

Columns include:

• ID Name – Vehicle identifier

• Status – Available, Charging, etc.

• Connected charging point

• SOC – Current state of charge

• Required SOC – Target charge level

Features:

• Search: Use the search bar to find a vehicle by ID or name

• Sort: Click column headers to sort by status, SOC, or charger

The table stays in sync with the map and is useful for more detailed reviews or dispatch planning.

6. Typical Viewer Use Cases

• Check which vehicles are ready for pull-out

• Identify vehicles at risk due to low SOC or errors

• Spot faulted or offline chargers quickly

• Get a shared, visual understanding of depot status across teams

• Support shift handovers and operational briefings

7. Limitations (Viewer Role)

As a viewer, you:

• ❌ Can't edit the map layout

• ❌ Can't add or move chargers or vehicles

• ❌ Can't start or stop charging sessions

If you need additional map details, layout updates, or feature access, please contact your customer service agent.

8. Support

If data appears missing, incorrect, or outdated:

• Refresh the page (force refresh cmd-shft-r(⌘⇧R))

• Confirm the correct depot is selected

• Contact your customer service agent for assistance