Dear ChargePilot Users,
We are excited to announce some exciting new updates to enhance your ChargePilot user experience! With this release, we are improving the functionality and clarity of the ChargePilot Dashboard, making it even more powerful.
What’s New?
1. Improved Charging Session Overview
- You can now view and download the starting and ending SOC (State of Charge) for DC charging sessions directly in the overview.
- Additionally, you’ll find detailed charge offer information, providing even greater transparency about your charging sessions.
2. Expanded Load and Energy Statistics
- We have added total load values from the energy meter, giving you a better overview of energy consumption.
- Detailed statistics per distribution point allow for even more precise analysis of your load distribution.
3. Optimized Charging Station Settings
- New columns with additional details provide an even more informative overview.
- Firmware updates can now be performed across multiple sites with just one click – saving you time and greatly simplifying the process.
These improvements are part of our ongoing commitment to continuously develop ChargePilot and tailor it optimally to your needs.
How to Use the New Features
In the dashboard, you will find short step-by-step tutorials that guide you through the new features. Log in now and discover the updates directly:
Go to the ChargePilot Dashboard (North America)
Go to the ChargePilot Dashboard (Europe & Asia)
Alternatively, you can watch our YouTube video, which will walk you through the new features in detail.
Even More Helpful Updates!
We have also updated our Help Center, which you can access at the bottom right of the dashboard. You can now find:
- All onboarding tutorials in one place – readily available
- A new FAQ search bar, helping you find answers even faster
- A Status Page to keep you informed about scheduled maintenance at any time: ChargePilot Status Page EU & ChargePilot Status Page NA
- A direct feedback form to easily share your feedback with our product and support team
Your Feedback Matters!
As always, we are here for you! If you have feedback about the new or existing features, you can use the feedback function directly in the Help Center.
Here’s to even smarter and more efficient charging!
Your Team at The Mobility House
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