Firmware Updates for Alpitronic

Modified on Tue, 29 Apr at 10:12 AM

Link to firmware release notes

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	Firmware Version	Critical bugfixes solved with this version	Known issues with this firmware version
1	2.2.1 LATEST COMPATIBLE	Sometimes charger sends StopTransaction with random TransactionId which soesn’t match the transaction Compatibility with CCV credit card terminal Cybersecurity with CCS plug	TriggerMessage for MeterValues is sometimes rejected by the charger
2	2.2.0 SUPPORTED	From this firmware version onwards is applicable for all HYC models
3	2.1.0 (HYC 50/200/400) SUPPORTED
4	1.8.3 (HYC 150/175/300) SUPPORTED		Missing StopTransaction in several transactions
5	1.7.3 SUPPORTED	Charger doesn't raise charging power higher than 50kW to EV	TxProfiles are rejected → unconrtrolled charging
6	1.7.2 SUPPORTED		Simultaneous charging doesn't work without charging strategy "fair share"
7	< 1.7.0 OUTDATED		Fallback is not supported

Step-by-Step Guide to Update

Ensure that no cables are connected to your vehicle before or during the update. If cables are connected, the station might reject the update.
We recommend initiating the update with a limited number of charging stations before expanding it to the entire site.
Update Sequence
1. Check the charger having the firmware version ≥1.7.0
2. Upload the file HYC150_HYC300_SW_Update package_v2.2.0.trigger to the charger
3. Ensure the network connectivity and then contact Alpitronic to trigger the update from Hyperlog

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Current Version	Status	Update Sequence
There could be days of delay between the update confirmation and execution. Do not trigger repetitive update request during this period of time Once the update begins, the process can take 30 min averagely or up to 4 hr with poor connectivity Once updated to 2.2.0, a rollback/downgrade to previous versions will not be possible A gradual rollout is recommended. i.e. batch update instead of bulk update
1.7.0 ≤ FW < 2.2.0	SUPPORTED	Follow the process above for updating to the latest firmware version e.g. 2.2.0
< 1.7.0	SUPPORTED	Update to 1.7.0 Follow the process above for updating to the latest firmware version e.g. 2.2.0

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Current Version	Status	Update Sequence
2.x ≤ FW < 2.2.0	SUPPORTED	Update to 2.2.0
1.x	SUPPORTED	Update to 2.x Update to 2.2.0